Shipping Policy
Thank you for shopping with myheel.shop. Below are the details regarding our shipping process.
1. Order Processing Time
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All orders are processed within 1–3 business days.
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Orders are not shipped on Sundays or public holidays.
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During peak seasons or sales, processing time may be slightly extended.
Once your order is shipped, you will receive a confirmation email with tracking details.
2. Shipping Time
Estimated delivery time:
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Within Gujarat: 2–4 business days
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Rest of India: 3–7 business days
Delivery times may vary depending on your location and courier service availability.
3. Shipping Charges
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Shipping charges (if applicable) will be calculated and displayed at checkout.
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We may offer free shipping on selected products or promotional offers.
4. Order Tracking
Once your order is dispatched, tracking information will be shared via email or SMS.
You can track your shipment using the tracking link provided.
5. Delivery Delays
Delivery may be delayed due to:
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Natural calamities
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Courier partner issues
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Incorrect address details
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Unforeseen circumstances
We are not responsible for delays caused by courier services, but we will assist you in tracking your order.
6. Incorrect Address
Please ensure that your shipping address and contact number are correct at checkout.
We are not responsible for delivery failures due to incorrect or incomplete address details.
7. Damaged Package
If you receive a damaged package:
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Do not accept the parcel if visibly damaged.
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Take clear photos and contact us immediately.
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Report the issue within 24 hours of delivery.
8. Contact Us
For shipping-related inquiries, contact:
Trade Name: myheel.shop
Owner: Jigneshbhai Dilipbhai Parekh Sagar
Email: myheels53@gmail.com
Phone: +91 98799 68682
Address:
196, Vishwakarma Society
Near Punagam
Punagam, Chorasi
Surat – 395010
Gujarat, India